Pinnacle is absolutely fantastic! We used to have them at our home in the Sacramento area (they have a branch up there as well) and when we moved to the Bay Area we were super happy that they service the East Bay as well. I can't speak highly enough about Pinnacles customer service, amazing office staff, fantastic on-site technicians who actually CARE about their clients.. This is good old fashioned customer service, the way it sssgrSHOULD be… A+!
I want to thank Jim at pinnacle. We thought we had a powder post beetle problem. We had another termite company tell us that we needed to fumigate our house for $5,000. We called Pinnacle for a second opinion and it turned out we had Milled in beetles that did not need a fumigation. I could not believe it. We were looking for a better price. The other company made a mistake. Thanks again for being honest.
Literally the easiest company to work with! I have used them for 3 years now! Home infested moving in, not a problem after their treatment. I use them for quarterly service now. The staff are so incredibly kind and professional! It comes from the top! From the person receiving the call to schedule the appointment to the technician … all are amazing and really try to help! Technician will call when 30 min away and spends as much time as needed for a thorough treatment!
I have an older home near neighbors that I believe to be horders. It seems that mice travel from that house to my home on a very regular basis. I have gone through several exterminating companies over the years until i Pinnacle Pest. I called them the first time and they were excellent! The best by far. They're effective, courteous reliable service both both costumer service and individual exterminators. They know their trade very well and even educate the costumer about pest control.
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