Pinnacle Pest Customer Reviews

David Bell
David Bell
10:31 07 May 21
I was a little disappointed because I saw another cockroach the day after their team worked on my house. But I told them about it and they came over ASAP, no extra charge involved. Awesome service :)
Yvette Caron
Yvette Caron
07:39 04 May 21
Best service !!!No more mice in my house. Pinnacle Pest Control guys are the best👍
Luis Tate
Luis Tate
07:22 04 May 21
So easy to work with. All I had to do was tell them my suspicions and they were over pronto. A few hours later they told me that there is rodent in our house and made my house was rodent free!
Jakob Kuhlman
Jakob Kuhlman
21:22 19 Apr 21
When it comes to customer service, Pinnacle pest control treats their customers better than any company that I have worked for previously. The manager David is one of the most knowledgeable people that I've ever worked for. I would certainly recommend pinnacle pest control to any of my family or friends.
charlene woodward
charlene woodward
01:53 18 Apr 21
This company went above and beyond to help us close a very difficult escrow. They pitched in with extra work to help us. Ken the supervisor was calling every day to help. As a result I am changing all our pest control to them. Thanks so much guys. LC, Attorney retired
Victor Nichols
Victor Nichols
11:55 08 Apr 21
They answered all my questions and they made sure my property was rodent-free. I highly recommend!!
Brian Berry
Brian Berry
10:20 05 Apr 21
They helped me a lot. After the first inspection, they told me exactly what they were gonna do and they did it. No more rats in my house👍
Rachelle Fleming
Rachelle Fleming
17:40 18 Mar 21
Pinnacle Pest Control squeezed my clients inspection in last minute. Ken Crowninshield was our inspector & he went above & beyond! He was by far the most professional Pest Inspector I have worked with in my 10 years of real estate. I highly recommend Pinnacle, especially Ken Crowninshield!
Sam Rose
Sam Rose
20:30 13 Mar 21
Well trained, professional.
M S
M S
21:52 05 Mar 21
I live in Elverta, CA which is a mecca for large brown Wolf Spiders. When we moved into our home I called Pinnacle Pest Control and they sent Andre to our home to take care of the issue. He is and has always been a very personable, excellent workman and I will recommend this company to anyone who asks. They are always ontime and the spray product they use is dynamite for getting rid of bugs and other creepy things. Thanks Pinnacle!!
Anthony Valdez
Anthony Valdez
01:46 13 Feb 21
I was pleased with the results I received from Pinnacle Pest Control they were on time, communicative, and quite thorough in the work they did,Thank you
Lodi Dave
Lodi Dave
17:01 29 Oct 20
I had some dry rot on the outside door jam. The repair was done on time and very professional. I would recommend them and will use them in the future if needed
Cealleigh Moore
Cealleigh Moore
23:57 15 Sep 20
The Pinnacle team was incredible!
Matthew Jeziorski
Matthew Jeziorski
05:28 15 Aug 20
I got the bimonthly plan. It was very affordable and so far I am satisfied...
Reiny OdumZane
Reiny OdumZane
19:35 15 May 20
Absolutely amazing! From start to finish, best experience and great prices. I hadn’t received a call back from Clark or another local pest control but after less than 90 minutes submitting an inquiry online I got a call from a kind gal to setup the estimate and evaluation. Jamie came by and was such a gentleman with my pug and reviewed all our options. When I got something confusing I gently inquired and he kindly replied and fixed it. Price is great for services performed and guarantees given. Wonderful experience with Brian, a veteran of the industry! Great overall. Thank you!
Tye Files
Tye Files
17:48 02 Mar 20
After the initial repair we were not happy with the work or some of the customer service aspects. We raised these concerns and the owner called me promptly to apologize and make things right. Wow they really knocked it out of the park. They went above and beyond, fixing siding which wasn't even dry rotted just weathered, changing out support posts, and offering us monetary compensation. Everyone messes up occasionally, but after their response to our concerns I feel extremely comfortable recommending them.
Steve Kloek
Steve Kloek
00:17 21 Nov 19
Pinnacle got me scheduled very quiiand performed a thorough inspection at a great price. Thanks!
Jay Justo
Jay Justo
01:32 26 Oct 19
Good service
Debbie Murphy
Debbie Murphy
22:30 09 Oct 19
Ricardo was professional and thorough. I highly recommend this company. Ask for Ricardo. He is awesome! Thank you for your help.
Josephine Sanchez
Josephine Sanchez
00:58 27 Sep 19
David T. .....amazing customer service was very satisfied!!!!!!!! I recommend to all!!!!
christina singh
christina singh
23:42 26 Sep 19
Pleasant friendly service would recommend to everyone especially David.T
Dakota Martin
Dakota Martin
19:22 26 Sep 19
David T is the man! Always on time, very thorough and gets the job done. Very satisfied with his service.
Madmario G
Madmario G
19:04 26 Sep 19
I am quite pleased with the service provided. The technician David T checked in beforehand to see if I had any questions or concerns, and then proceeded to take care of my pest control needs. He was very well-mannered, polite. If I could give more stars I would give ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you David
Ann Dobek
Ann Dobek
05:28 21 Sep 19
Wonderful staff and very professional. Andre was friendly and informative. We have used them twice and if we have the need will use them again.
shalveena singh
shalveena singh
19:56 17 Sep 19
David T. Was great.
Tarek
Tarek
06:09 13 Sep 19
I have used them many times and I also liked their inspectors. Always been professional and cordial dealing with buyers or sellers asking them lots of questions and getting into details. I have had other inspectors from other companies that were very disrespectful and haughty.
Marcus Jackson
Marcus Jackson
23:14 11 Sep 19
Great service and communication. Recommend them 100%.Jason did a fantastic job!M
jaimie dockins
jaimie dockins
23:41 10 Sep 19
Left clark for you guys best choice ever thank you pinnacle pest 😊 Our tech Andre is the best we are so greatfull for his positive attitude he is always on time and does a thorough job. Thankyou Andre
Kelly Mcmillian
Kelly Mcmillian
22:52 05 Sep 19
This is an awesome company please take time to read my story.Recently we purchased a home that had. It been well maintained there had been significant rodent activity in the attic. Who looks there? Anyway I found this company online and called looking for help. Within a few days Josh arrived provided a quote and arranged for service within a week. The service included removing and replacing the soiled insulation, trapping and baiting in case there was still activity and cleaning and deodorizing the attic.Prior to the work starting it was a long holiday weekend and don’t you know something was caught in a trap. I took a chance and emailed Josh not expecting a response until the next business day but Josh responded and came the next morning taking away the rodent.Then the work began the two young men who arrived, Eric and Carlos were very personable, professional and efficient not to mention they are a great team. They worked hard for two days in the hot attic and still had smiles on their faces at the end of the day.This company is awesome, they are knowledgeable, professional and have outstanding work ethics something that’s a little difficult to find these days. They are worth their weight in gold.Josh, Eric and Carlos I can’t thank you enough for all of your hard work you are appreciated!If you are looking for professional, ethical and personable company I highly recommend Pinnacle Pest they are the best.Kelly M
Benjamin Ilfeld
Benjamin Ilfeld
01:01 05 Sep 19
I've been working with Pinnacle across several midtown properties--one that's a total pain right by an alley and railroad tracks. Pinnacle knocks out issues and they don't come back.
Kandis Glaziner
Kandis Glaziner
00:59 29 Aug 19
Everyone I spoke to on the phone was kind and very helpful, able to get my placed sprayed in less than 24 hours. David T was respectful, professional, and explained things well
Dulce Castillo
Dulce Castillo
15:11 23 Aug 19
Jacob came to our home to spray for spiders. He was punctual, respectful and kind. We also had to have him come out for wasps a month later and he was again, punctual, helpful and very respectful and kind!
Sam McGee
Sam McGee
00:23 23 Aug 19
Sarah was a great help! I called in to get some information & she was friendly & answered all my questions!
T U J H
T U J H
05:51 22 Aug 19
100% Choose Pinnacle!!Ok Google Users Pinnacle Truly saved the Day!! We were hit sooo Hard this season with a flea population it has been overwhelming to say the least!I am Soo Greatful for the phenomenal teamwork @ Pinnacle. From the beginning it has been absolutely welcoming and professional everything every homeowner wants!!We want to say thank you to Sioux she was the Angel on the phone so comforting and down to earthA SuperSpecial Thankyou from my whole family to Jason he was AWESOME!! He was vigilant and proficient He was eager to Start and Made me feel so comfortable in a very uncomfortable situation he went into full attack mode to make my home safe again!!ThankYou PinnacleSkip the rest choose the Best!100% Choose Pinnacle ask for Jason to be Your Technician you will not be disappointed!!
Jenny Ballin
Jenny Ballin
18:54 17 Aug 19
I called with some questions about pest services. I spoke with Sarah, who was very polite and professional. Thank you for having wonderful employees.
Deereboy Wyatt
Deereboy Wyatt
17:42 16 Aug 19
Called for some information about the services Pinnacle offers and spoke with Sarah. She was extremely knowledgeable and very friendly. It was refreshing to speak to someone who takes pride in their employer.
Aaron Knutson
Aaron Knutson
17:22 10 Aug 19
Thank you Pinnacle for having such great employees. I called for information for my rental. I spoke with Sarah who was great and informative.
irishlass772
irishlass772
20:28 09 Aug 19
Sarah W. was very professional and polite. Great customer service is the biggest plus when looking for a company to come into your home.
amber lyons
amber lyons
15:20 09 Aug 19
Sioux and Mike were extremely helpful .
Jitesh Bhakta
Jitesh Bhakta
23:29 08 Aug 19
Definitely give them a try. Sue was very helpfully throughout the whole process. Even gave me a call back the next day to ask how everything went and if my wasp problem was still there. Andre, the tech, gave me a heads up when he was on his way and arrived on time. He did his magic and killed the wasp and took down all the wasp nest. Both Sue and Andre made this whole process very easy!!!
Joseph
Joseph
21:20 08 Aug 19
Ask for Sarah, she's the best. She will definitely help you with all your questions or get you to the person who will.
Claire Anne
Claire Anne
17:21 08 Aug 19
I have used them for monthly service and remediation. David, Jamie and Sioux have all been great 👍
Robin Watts
Robin Watts
14:18 07 Aug 19
Kevin is great. Always on time and calls ahead to remind me he's coming. Explains what needs to be done and goes about his business. Let's me know when he's done a makes sure gates are secure. I appreciate his friendliness and professional manner.
Vanessa Sandoval
Vanessa Sandoval
19:16 05 Aug 19
I hired Pinnacle to service my rental home and they went above an beyond to take care of the silver fish that were invading the front door and the wasps nests that seem to be EVERYWHERE this year. Sarah was especially helpful when I called. She went above and beyond to get me ASAP service.
Bryan Jones
Bryan Jones
18:56 04 Aug 19
I started to shop around for pest control with Pinnacle being my first call. And last call. Sioux was so comprehensive in explaining the service to me, the tech David was thorough and detailed. One stop shop. Look no further when hiring a pest control company. This company and staff is legit.
Jubilee Christensen
Jubilee Christensen
00:34 03 Aug 19
I used Pinnacle Pest Control and loved it, especially the excellent customer service I received. Sarah's excellent attention to detail & professionalism made me feel at ease and that I had chose the right company for the job. She knows the company & it's services and helped me resolve any questions I had. Pinnacle is lucky to have her, because I will recommend them to anyone because of her customer service!!!
Dogluver
Dogluver
00:15 03 Aug 19
I am very impressed with the company.We are looking to switch.I spoke with Sioux Enas, she answered all my questions and asked me exactly what my concerns were.I'm pretty sure we will go with this company.A wonderful lady that answered my question and not pushy at all .I just want to say it's very nice to have employees with knowledge.
Tamara Ponomarenko
Tamara Ponomarenko
22:40 02 Aug 19
I just wanted to say that Josh is the person we work with, he is amazing. always making sure that everything gets done the right way. When having an issue he is the person to go to. He makes sure that he comes and checks it out for himself and helps with coming up with solutions to a pest problem! I know Josh going on three years and he is a reliable person to make sure not only to come up with a solution but to keep them buggers out!!! Thanks Josh!!!! :)
Allie Scoggin
Allie Scoggin
23:42 31 Jul 19
Pinnacle Pest offers fantastic service and their team is extremely responsive and prompt.
Vivian Marguleas
Vivian Marguleas
19:36 26 Jul 19
As consumers we have many choices when it comes to pest control. Recently I contacted no less than 5 companies inquiring about their service and fees. It was time for me to change my current vendor and knew what I needed. It was my good fortune to be connected with Sioux Enos at Pinnacle who not only answered each question thoroughly and never became impatient with my requirement of more definitive answers. Ms. Enos is an outstanding representative for Pinnacle. Her enthusiasm and respect for the organization she works for has been demonstrated by the service department. Josh Renwick followed up as promised and lest I forget their communication is outstanding. Look no further when needing a pest control service. Everything they say they will do THEY DO!...Others I have found only pay lip service. Kudos to everyone at Pinnacle.
Jennifer Kennedy
Jennifer Kennedy
19:50 17 Jul 19
Jason was professional and friendly and so far the pest problem is much more under control! Thank you!
Michael Robinson
Michael Robinson
23:29 16 Jul 19
Pinnacle is great! Our toddler was bit by a Black Widow, we called Pinnacle and they were there in just a few hours. We haven’t seen any spiders since. Fantastic customer service.
manmit singh chahal
manmit singh chahal
18:59 16 Jul 19
We had David come over as the person to spray and he was beyond amazing! He explained everything very patiently and finished everything in no time!
Mr Dumma
Mr Dumma
22:34 12 Jul 19
Boja was very informative about my pest solution. He is super nice, polite, and provided excellect customer service. I would recommend pinnacle pest control.
shayna maras
shayna maras
20:59 10 Jul 19
So far so good, we had a different pest company and after a year of no results we decided to switch. With just one treatment it seems my pest problem is gone!
Dan Holsapple
Dan Holsapple
15:36 10 Jul 19
Great service. Arrived on time, very friendly and courteous!Got right to work very efficient.
Sara Smith
Sara Smith
02:05 10 Jul 19
Amazing customer service over the phone and in person. There was no hidden fees and everything was easy and straight forward.I am happy with the service and will continue to use them for any pest issues!
Danielle Carolina
Danielle Carolina
20:41 09 Jul 19
Excellent service tech was on time and very efficient definitely will be a returning customer
Laura Vo
Laura Vo
20:24 09 Jul 19
David was very professional and courteous upon meeting him for the first time. He was very thorough in his explaination of service and asked if I had any further questions. Service was completed with a smile.
Musings of a Desert Prophet
Musings of a Desert Prophet
18:53 09 Jul 19
We were not at all happy with our service technician. But the office staff were quick and helpful in their efforts to resolve the problem.
David Martin
David Martin
16:35 10 May 19
Reliable, professional and thorough. Pinnacle has solved several problems that other services have overlooked. Highly recommended.
Kathy Kokkos
Kathy Kokkos
18:40 23 Apr 19
Since working with Pinnacle Pest Control it has been a very comfortable experience! The office staff have been polite and knowledgeable. Our regular technician was so helpful and looking forward to seeing him on our next service. And the gentleman that came and confirmed out termite infestation was informative. Bryan that did the treatment was so knowledgeable and did a great job!! Thanks Pinnacle!!
DDD Boyotti
DDD Boyotti
18:05 26 Mar 19
I have been using Pinnacle Pest Control for WELL OVER 10 years - probably closer to 20. They are now servicing my third home and my reason for utilizing Pinnacle after all this time is because their "pest controllers" are always so nice and flexible. Jacob is my current "pest controller". He is so personable and accommodating to our schedule and dog. He is very knowledgeable and willing to take his time to explain how the various treatments work. We appreciate him!!!
Florina Yuger
Florina Yuger
21:09 16 Feb 19
Jason was very professional, knowledgeable, and friendly!! Thank you.
Jason Anderson
Jason Anderson
22:16 11 Feb 19
Jacob was a great tech. Professional, courteous, and very thorough.
Karen Dutra
Karen Dutra
22:18 08 Feb 19
Josh and Jacob are awesome! A great team courteous and responsive.
Farid
Farid
04:11 07 Feb 19
I contacted Pinnacle Pest Control for recent rodent activity in my attic. Ken Crowninshield inspected my house and devised a plan of action. Ken is very professional, on time, and personable. He is expert in his field, and appears to be thorough in his work. So far, I'm quite pleased with Ken and his company.I will post a more detailed review once the work has been completed, and the rodents gone for ever!Update: Well, the work has now been completed and there are no signs of rodents in the attic. Eric and Carlos spent 3 days replacing the insulation in the attic, and rodent-proofing it. Both were extremely professional and did a great job. I am very pleased with Pinnacle and highly recommend them.
Gary Pruitt
Gary Pruitt
18:18 05 Feb 19
John has been an outstanding pest control person for us for a long time and I am glad to get the opportunity to tell someone. I hope to have many more years with Pinnacle Pest Control and John is a major reason. Thank you!
Desiree Reno
Desiree Reno
18:17 02 Feb 19
So far very impressed! Ken is awesome and I’m glad I called!
Daniel Mcfarland
Daniel Mcfarland
22:52 30 Jan 19
Josh Renwick was very knowledgeable and professional resolving my rodent needs.
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