Pinnacle Pest Customer Reviews

4.7

Based on 300 reviews

Samantha Walker

07:29 27 Jun 21

Had my backyard serviced because of a wasp infestation. While they are a bit pricey, they do offer a 60 day warranty. If needed, they’ll come back for no additional charge and spray again within the timeframe. Hoping I won’t get to use the warranty and officially be wasp-free.

Jose Wallace

06:44 26 Jun 21

The Pinnacle Pest team is seriously the best in the area! 5 out of 5 service.

Miguel York

06:02 25 Jun 21

We had a big problem when we found a bunch of carpenter ant nests around the house, so we called over Pinnacle. Long story short, we're carpenter ant-free now. Great job guys!

Joel Howard

06:55 24 Jun 21

I needed the “big guns" when a rat entered the living area of my house and by “big guns” I meant Pinnacle Pest. They did their rat-proofing with a wire mesh that is drilled in the wood frame of the house. Never again will a rat be in my sight thanks to Pinnacle.

Darren Rogers

06:26 23 Jun 21

Kind of disappointed on their slow response for my scheduled fumigation service. They eventually came over to my house 2 hours later. Hoping for a better service next month.

Angel Thomas

11:22 22 Jun 21

No complaints with Pinnacle and their service. I've recommended them to my mom's house as well and they got rid of her bedbug problem and my infestation in no time at all.

Kelly Johnson

06:03 21 Jun 21

Signed up for Pinnacle’s bi-monthly exterior treatment. So far no annoying pest activities outside. Hopefully these treatments would be as effective as they say.

Robie Petersion

10:26 20 Jun 21

What impressed me the most is that they restored the part of the wall and floor they had removed and as a precaution set for rat traps. I've checked them every day and there has been no activity, so I am pretty confident that they were able to seal this breach and that my rat infestation is resolved. Thanks Pinnacle!

Rosie Simpson

10:38 19 Jun 21

Two weeks after they removed the spider webs from my backyard, new ones started to form again. Since they gave a 60 day warranty, we called them up and they came out a couple days later and removed the nest. It’s been a week and still no signs of new spider webs.

Ethan Rose

06:40 18 Jun 21

I was skeptical as I’ve never needed pest control services in the past, so I was unsure of what to expect. Most importantly I wanted to make sure I was investing my money correctly. I’m glad to say I invested in a good service with Pinnacle.

V. Gauto

15:30 16 Jun 21

Kudos to the team! Really amazed how they were able to source out the termite nest. Thank you so much!

Emma Keller

09:59 27 May 21

David was very professional. The whole team went above and beyond to exterminate every single rat around my property👍👍👍

Lucia Lawrencee

17:50 18 May 21

Dealing with termites has been an absolute pain!!! I'm just glad Pinnacle swooped in to the rescue. Amazing job and the guys are really professional and knowledgeable.

Peter Johnson

13:45 11 May 21

The termites were eating the house ALIVE. We'd tried other pest control teams work on us but no one was as successful at eliminating the problem as Pinnacle. We owe them our entire home!

David Bell

10:31 07 May 21

I was a little disappointed because I saw another cockroach the day after their team worked on my house. But I told them about it and they came over ASAP, no extra charge involved. Awesome service :)

Yvette Caron

07:39 04 May 21

Best service !!!No more mice in my house. Pinnacle Pest Control guys are the best👍

Luis Tate

07:22 04 May 21

So easy to work with. All I had to do was tell them my suspicions and they were over pronto. A few hours later they told me that there is rodent in our house and made my house was rodent free!

Jakob Kuhlman

21:22 19 Apr 21

When it comes to customer service, Pinnacle pest control treats their customers better than any company that I have worked for previously. The manager David is one of the most knowledgeable people that I've ever worked for. I would certainly recommend pinnacle pest control to any of my family or friends.

charlene woodward

01:53 18 Apr 21

This company went above and beyond to help us close a very difficult escrow. They pitched in with extra work to help us. Ken the supervisor was calling every day to help. As a result I am changing all our pest control to them. Thanks so much guys. LC, Attorney retired

Rachelle Fleming

17:40 18 Mar 21

Pinnacle Pest Control squeezed my clients inspection in last minute. Ken Crowninshield was our inspector & he went above & beyond! He was by far the most professional Pest Inspector I have worked with in my 10 years of real estate. I highly recommend Pinnacle, especially Ken Crowninshield!

Rosland Nom

20:30 13 Mar 21

Well trained, professional.

M S

21:52 05 Mar 21

I live in Elverta, CA which is a mecca for large brown Wolf Spiders. When we moved into our home I called Pinnacle Pest Control and they sent Andre to our home to take care of the issue. He is and has always been a very personable, excellent workman and I will recommend this company to anyone who asks. They are always ontime and the spray product they use is dynamite for getting rid of bugs and other creepy things. Thanks Pinnacle!!

Anthony Valdez

01:46 13 Feb 21

I was pleased with the results I received from Pinnacle Pest Control they were on time, communicative, and quite thorough in the work they did,Thank you

Lodi Dave

17:01 29 Oct 20

I had some dry rot on the outside door jam. The repair was done on time and very professional. I would recommend them and will use them in the future if needed

Cealleigh Moore

23:57 15 Sep 20

The Pinnacle team was incredible!

Matthew Jeziorski

05:28 15 Aug 20

I got the bimonthly plan. It was very affordable and so far I am satisfied...

Reiny OdumZane

19:35 15 May 20

Absolutely amazing! From start to finish, best experience and great prices. I hadn’t received a call back from Clark or another local pest control but after less than 90 minutes submitting an inquiry online I got a call from a kind gal to setup the estimate and evaluation. Jamie came by and was such a gentleman with my pug and reviewed all our options. When I got something confusing I gently inquired and he kindly replied and fixed it. Price is great for services performed and guarantees given. Wonderful experience with Brian, a veteran of the industry! Great overall. Thank you!

Tye Files

17:48 02 Mar 20

After the initial repair we were not happy with the work or some of the customer service aspects. We raised these concerns and the owner called me promptly to apologize and make things right. Wow they really knocked it out of the park. They went above and beyond, fixing siding which wasn't even dry rotted just weathered, changing out support posts, and offering us monetary compensation. Everyone messes up occasionally, but after their response to our concerns I feel extremely comfortable recommending them.

Steve Kloek

00:17 21 Nov 19

Pinnacle got me scheduled very quiiand performed a thorough inspection at a great price. Thanks!

Jay Justo

01:32 26 Oct 19

Good service

Debbie Murphy

22:30 09 Oct 19

Ricardo was professional and thorough. I highly recommend this company. Ask for Ricardo. He is awesome! Thank you for your help.

Josephine Sanchez

00:58 27 Sep 19

David T. .....amazing customer service was very satisfied!!!!!!!! I recommend to all!!!!

christina singh

23:42 26 Sep 19

Pleasant friendly service would recommend to everyone especially David.T

Madmario G

19:04 26 Sep 19

I am quite pleased with the service provided. The technician David T checked in beforehand to see if I had any questions or concerns, and then proceeded to take care of my pest control needs. He was very well-mannered, polite. If I could give more stars I would give ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you David

Ann Dobek

05:28 21 Sep 19

Wonderful staff and very professional. Andre was friendly and informative. We have used them twice and if we have the need will use them again.

shalveena singh

19:56 17 Sep 19

David T. Was great.

Tarek

06:09 13 Sep 19

I have used them many times and I also liked their inspectors. Always been professional and cordial dealing with buyers or sellers asking them lots of questions and getting into details. I have had other inspectors from other companies that were very disrespectful and haughty.

Marcus Jackson

23:14 11 Sep 19

Great service and communication. Recommend them 100%.Jason did a fantastic job!M

jaimie dockins

23:41 10 Sep 19

Left clark for you guys best choice ever thank you pinnacle pest 😊 Our tech Andre is the best we are so greatfull for his positive attitude he is always on time and does a thorough job. Thankyou Andre

Kelly Mcmillian

22:52 05 Sep 19

This is an awesome company please take time to read my story.Recently we purchased a home that had. It been well maintained there had been significant rodent activity in the attic. Who looks there? Anyway I found this company online and called looking for help. Within a few days Josh arrived provided a quote and arranged for service within a week. The service included removing and replacing the soiled insulation, trapping and baiting in case there was still activity and cleaning and deodorizing the attic.Prior to the work starting it was a long holiday weekend and don’t you know something was caught in a trap. I took a chance and emailed Josh not expecting a response until the next business day but Josh responded and came the next morning taking away the rodent.Then the work began the two young men who arrived, Eric and Carlos were very personable, professional and efficient not to mention they are a great team. They worked hard for two days in the hot attic and still had smiles on their faces at the end of the day.This company is awesome, they are knowledgeable, professional and have outstanding work ethics something that’s a little difficult to find these days. They are worth their weight in gold.Josh, Eric and Carlos I can’t thank you enough for all of your hard work you are appreciated!If you are looking for professional, ethical and personable company I highly recommend Pinnacle Pest they are the best.Kelly M

Benjamin Ilfeld

01:01 05 Sep 19

I've been working with Pinnacle across several midtown properties--one that's a total pain right by an alley and railroad tracks. Pinnacle knocks out issues and they don't come back.

Kandis Glaziner

00:59 29 Aug 19

Everyone I spoke to on the phone was kind and very helpful, able to get my placed sprayed in less than 24 hours. David T was respectful, professional, and explained things well

Dulce Castillo

15:11 23 Aug 19

Jacob came to our home to spray for spiders. He was punctual, respectful and kind. We also had to have him come out for wasps a month later and he was again, punctual, helpful and very respectful and kind!

Sam McGee

00:23 23 Aug 19

Sarah was a great help! I called in to get some information & she was friendly & answered all my questions!

T U J H

05:51 22 Aug 19

100% Choose Pinnacle!!Ok Google Users Pinnacle Truly saved the Day!! We were hit sooo Hard this season with a flea population it has been overwhelming to say the least!I am Soo Greatful for the phenomenal teamwork @ Pinnacle. From the beginning it has been absolutely welcoming and professional everything every homeowner wants!!We want to say thank you to Sioux she was the Angel on the phone so comforting and down to earthA SuperSpecial Thankyou from my whole family to Jason he was AWESOME!! He was vigilant and proficient He was eager to Start and Made me feel so comfortable in a very uncomfortable situation he went into full attack mode to make my home safe again!!ThankYou PinnacleSkip the rest choose the Best!100% Choose Pinnacle ask for Jason to be Your Technician you will not be disappointed!!

Jenny Ballin

18:54 17 Aug 19

I called with some questions about pest services. I spoke with Sarah, who was very polite and professional. Thank you for having wonderful employees.

Deereboy Wyatt

17:42 16 Aug 19

Called for some information about the services Pinnacle offers and spoke with Sarah. She was extremely knowledgeable and very friendly. It was refreshing to speak to someone who takes pride in their employer.

Aaron Knutson

17:22 10 Aug 19

Thank you Pinnacle for having such great employees. I called for information for my rental. I spoke with Sarah who was great and informative.

irishlass772

20:28 09 Aug 19

Sarah W. was very professional and polite. Great customer service is the biggest plus when looking for a company to come into your home.

amber lyons

15:20 09 Aug 19

Sioux and Mike were extremely helpful .

Jitesh Bhakta

23:29 08 Aug 19

Definitely give them a try. Sue was very helpfully throughout the whole process. Even gave me a call back the next day to ask how everything went and if my wasp problem was still there. Andre, the tech, gave me a heads up when he was on his way and arrived on time. He did his magic and killed the wasp and took down all the wasp nest. Both Sue and Andre made this whole process very easy!!!

Joseph

21:20 08 Aug 19

Ask for Sarah, she's the best. She will definitely help you with all your questions or get you to the person who will.

Claire Anne

17:21 08 Aug 19

I have used them for monthly service and remediation. David, Jamie and Sioux have all been great 👍

Robin Watts

14:18 07 Aug 19

Kevin is great. Always on time and calls ahead to remind me he's coming. Explains what needs to be done and goes about his business. Let's me know when he's done a makes sure gates are secure. I appreciate his friendliness and professional manner.

Vanessa Sandoval

19:16 05 Aug 19

I hired Pinnacle to service my rental home and they went above an beyond to take care of the silver fish that were invading the front door and the wasps nests that seem to be EVERYWHERE this year. Sarah was especially helpful when I called. She went above and beyond to get me ASAP service.

Bryan Jones

18:56 04 Aug 19

I started to shop around for pest control with Pinnacle being my first call. And last call. Sioux was so comprehensive in explaining the service to me, the tech David was thorough and detailed. One stop shop. Look no further when hiring a pest control company. This company and staff is legit.

Jubilee Christensen

00:34 03 Aug 19

I used Pinnacle Pest Control and loved it, especially the excellent customer service I received. Sarah's excellent attention to detail & professionalism made me feel at ease and that I had chose the right company for the job. She knows the company & it's services and helped me resolve any questions I had. Pinnacle is lucky to have her, because I will recommend them to anyone because of her customer service!!!

Dogluver

00:15 03 Aug 19

I am very impressed with the company.We are looking to switch.I spoke with Sioux Enas, she answered all my questions and asked me exactly what my concerns were.I'm pretty sure we will go with this company.A wonderful lady that answered my question and not pushy at all .I just want to say it's very nice to have employees with knowledge.

Tamara Ponomarenko

22:40 02 Aug 19

I just wanted to say that Josh is the person we work with, he is amazing. always making sure that everything gets done the right way. When having an issue he is the person to go to. He makes sure that he comes and checks it out for himself and helps with coming up with solutions to a pest problem! I know Josh going on three years and he is a reliable person to make sure not only to come up with a solution but to keep them buggers out!!! Thanks Josh!!!! :)

Allie Scoggin

23:42 31 Jul 19

Pinnacle Pest offers fantastic service and their team is extremely responsive and prompt.

Vivian Marguleas

19:36 26 Jul 19

As consumers we have many choices when it comes to pest control. Recently I contacted no less than 5 companies inquiring about their service and fees. It was time for me to change my current vendor and knew what I needed. It was my good fortune to be connected with Sioux Enos at Pinnacle who not only answered each question thoroughly and never became impatient with my requirement of more definitive answers. Ms. Enos is an outstanding representative for Pinnacle. Her enthusiasm and respect for the organization she works for has been demonstrated by the service department. Josh Renwick followed up as promised and lest I forget their communication is outstanding. Look no further when needing a pest control service. Everything they say they will do THEY DO!...Others I have found only pay lip service. Kudos to everyone at Pinnacle.

Jennifer Kennedy

19:50 17 Jul 19

Jason was professional and friendly and so far the pest problem is much more under control! Thank you!

Michael Robinson

23:29 16 Jul 19

Pinnacle is great! Our toddler was bit by a Black Widow, we called Pinnacle and they were there in just a few hours. We haven’t seen any spiders since. Fantastic customer service.

manmit singh chahal

18:59 16 Jul 19

We had David come over as the person to spray and he was beyond amazing! He explained everything very patiently and finished everything in no time!

Mr Dumma

22:34 12 Jul 19

Boja was very informative about my pest solution. He is super nice, polite, and provided excellect customer service. I would recommend pinnacle pest control.

shayna maras

20:59 10 Jul 19

So far so good, we had a different pest company and after a year of no results we decided to switch. With just one treatment it seems my pest problem is gone!

Dan Holsapple

15:36 10 Jul 19

Great service. Arrived on time, very friendly and courteous!Got right to work very efficient.

Sara Smith

02:05 10 Jul 19

Amazing customer service over the phone and in person. There was no hidden fees and everything was easy and straight forward.I am happy with the service and will continue to use them for any pest issues!

Danielle Carolina

20:41 09 Jul 19

Excellent service tech was on time and very efficient definitely will be a returning customer

Laura Vo

20:24 09 Jul 19

David was very professional and courteous upon meeting him for the first time. He was very thorough in his explaination of service and asked if I had any further questions. Service was completed with a smile.

Musings of a Desert Prophet

18:53 09 Jul 19

We were not at all happy with our service technician. But the office staff were quick and helpful in their efforts to resolve the problem.

David Martin

16:35 10 May 19

Reliable, professional and thorough. Pinnacle has solved several problems that other services have overlooked. Highly recommended.

Kathy Kokkos

18:40 23 Apr 19

Since working with Pinnacle Pest Control it has been a very comfortable experience! The office staff have been polite and knowledgeable. Our regular technician was so helpful and looking forward to seeing him on our next service. And the gentleman that came and confirmed out termite infestation was informative. Bryan that did the treatment was so knowledgeable and did a great job!! Thanks Pinnacle!!

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