Pinnacle Pest Customer Reviews

John Coulter
John Coulter
22:18 27 Oct 21
Pinnacle Pest Control was easy to work with to get an inspection and treatment scheduled and taken care of fast. Jaime arrived on time, was professional and very informative about the pest issues we had and gave me peace of mind that it would be taken care of. Glad we could work with Jaime and Pinnacle and I would recommend them for your pest control needs.
Sonya Watts
Sonya Watts
07:34 29 Sep 21
Rodents were building a kingdom down at my basement to the point where the smell of them was bothering my family. Good thing we have the pros at Pinnacle near our home here at Sacramento. They quickly came in to do work, clearing out the rodents, and getting rid of their smell. Amazing work, Pinnacle!
Michael Hunt
Michael Hunt
05:35 29 Sep 21
Bed bugs were all over the bedroom. We couldn’t sleep well without waking up with bite marks all over our bodies. So I had to call in Pinnacle to clear them out. In a matter of days the bed bugs are gone. Thanks, Pinnacle!
Keith Derry
Keith Derry
09:20 26 Sep 21
They make clearing out the rats in the basement look easy as pie. Very efficient in their work, very precise in how to handle the given situation, and very efficient!
Dell Olson
Dell Olson
02:01 26 Sep 21
Technician Mike M was very thorough and professional. Price is very reasonable and you get great service compared to other pest companies I’ve used. Highly recommended.
Scott Williams
Scott Williams
05:21 24 Sep 21
Pinnacle is a life saver. Me and my 9-year old kid are allergic to bees so I had to call in the pros to handle it. They are so efficient in what they do and very professional. Also, they make it look like it’s light work even though it's not. I’m impressed and I highly recommend them.
Nova Mitchell
Nova Mitchell
06:45 23 Sep 21
Big shout out to Pinnacle Pest Control. They’re so efficient in handling my bee problem and they’re on time, too. Thanks, Pinnacle!
Michael Richards
Michael Richards
09:38 20 Sep 21
Exterminators at Pinnacle make their jobs look easy. They easily solved my termite problem in my backyard with ease. How do you guys do it? I’ll highly recommend you guys to my friends and family. Thanks, Pinnacle!
Clifford Rodgers
Clifford Rodgers
07:46 19 Sep 21
Amazing work from Pinnacle! They made sure that my rat problems will never come back. They’re very professional in what they do. Highly recommended.
David Malan
David Malan
07:17 18 Sep 21
Huge thanks to Pinnacle for solving my termite problems. If it wasn’t for them, my whole attic would’ve been turned to dust by now. I highly recommend them because they handle everything very professionally. Kudos, Pinnacle!
Bethany Campbell
Bethany Campbell
07:16 17 Sep 21
There was an ant infestation in my backyard and they were ruining my crops. I had no choice in the matter but to call in the professionals at Pinnacle Pest control. In just a matter of days, they cleared out all the ants. Now, my crops are growing freely without damage. Thank you, Pinnacle!
Patricia Phillips
Patricia Phillips
04:46 30 Aug 21
Professional, reliable, and the best part... no more termites in our porch! Very satisfied with the service.
Richard Gowan
Richard Gowan
05:11 29 Aug 21
The team at Pinnacle Pest Control helped us through our bedbug nightmare. Their initial visit determined that we were indeed infested. They gave us very clear instructions on how to prepare for their next visit. Then they came and blasted those pests out. They even suggested products that would help lessen our fears about a furture infestation. Things like mattress covers, and traps. Actually I hope we don't need them.
Chris Allard
Chris Allard
15:16 28 Aug 21
I've spent all my life in Sacramento and I know things can be expensive. Pinnacle is surprisingly affordable considering how professional their pest control service techs are at their job. I definately feel like I am getting my money's worth and not having to deal with bugs.
Thomas Bowen
Thomas Bowen
11:20 26 Aug 21
Worked with Pinnacle Pest Control and they were fantastic. I absolutely could not get rid of a wasps nest so I contacted them from a friend's recommendation. They actually took care of the situation right way, It turn out that I was doing it all wrong and forcing the wasps deeper into the window frame and house siding.
Norma Lopez
Norma Lopez
04:51 25 Aug 21
Team is on time and very reliable. I asked how to maintain a pest-free home and they openly shared their tips with me in preventing ants, roaches, and other bugs.
Elizabeth Pittman
Elizabeth Pittman
10:29 24 Aug 21
I have used them for about a year now and just renewed my service. Absoultely professional and very skilled team. Delighted to work with team as always. Recommending to everyone who asks for pest control services.
Donald Cunningham
Donald Cunningham
11:12 21 Aug 21
No major complains with this company. It's just hard to get through their phone sometimes. But they probably have a lot of requests coming through especially this time of the year.
Laura Wood
Laura Wood
10:35 19 Aug 21
Pinnacle Pest Control was the exact solution my family needed for our bed bug problem. Turns out we just got back from a vacation and we probably brought over these pests back home.
Enrique Fernandez
Enrique Fernandez
22:22 16 Aug 21
As a real estate agent, I highly recommend Pinnacle. Ken provided a high caliber of service and was extremely response and communicative. He's made an effort to go above and beyond to quickly turn around an inspection report to help my clients on a quick contingency deadline. Very affordable pricing as well.
William Flynn
William Flynn
12:38 16 Aug 21
The Pinnacle Pest tech was  able to come out quickly and they made sure I didn't pay for anything unnecessary. It's also nice to know that if I do see any bugs or activity they will come back out free of charge. Thanks.
Beatriz Geisler
Beatriz Geisler
10:27 13 Aug 21
Called Pinnacle Pest 4 days ago for an ant control service. They had me scheduled the following day but had to reschedule me again for the next. Nevertheless, I finally got my service and they were impressive to say the least. Getting rescheduled was a hassel but 1 day later and no sign of ants. or any bugs.
matthew rennacker
matthew rennacker
18:26 03 Aug 21
Kills bugs
Clayton Vargas
Clayton Vargas
07:32 26 Jul 21
I've been using Pinnacle Pest since I moved into my house in 2019. They had been great and I've seen maybe 2-3 bugs in the house in nearly 9 months, so that's pretty impressive since we live in a pretty wooded area.
Betty Scarlett
Betty Scarlett
10:48 24 Jul 21
Nice job with our baiting system. No fuss in any of the stations and so far I've seen its progress since they installed it three weeks ago. Will keep my review updated in the future.
Arnolds Jeralde
Arnolds Jeralde
10:08 23 Jul 21
Worth every penny spent on their service. I could've hired a cheaper pest control service but I wouldn't sacrifice quality over money. Can't wait to have some barbeque nights in my ant-free yard.
Andrew Powell
Andrew Powell
11:48 22 Jul 21
We've been having a pervasive termite problem for years. Almost gave up on the problem until I heard about Pinnalce Pest from a coworker. I'm so happy to say we no longer have to deal with termite droppings in our yard just in time for summer.
Jessica Halesd
Jessica Halesd
12:23 20 Jul 21
What I love about Pinnacle Pest is that they come out quarterly for maintenance but if any issues arise they will come at no extra cost to take care of the problem. Quick, fast, reliable service and they send you detailed report after each visit on what was done.
John Reynolds
John Reynolds
07:30 14 Jul 21
I hired a bigger commercial company before, but they weren't as good as this team. They have a very personal approach in dealing with their clients.
Nicholas Stephens
Nicholas Stephens
05:33 14 Jul 21
Pinnacle Pest Control did an awesome job. They exterminated our termite-infested basement in just a couple of days which they orginally said would take a week. Prices are unbeatable and the service is really topnotch. Thanks Pinnacle Pest!
Ashley Robinson
Ashley Robinson
11:31 13 Jul 21
We were concerned about damaging the siding of our home becuase of the termites. After contacting Pinnacle, they made a an initial inspection to evaluate and create a plan so there was minimal damage. They explained the steps and showed us the parts of our property where they believe the termites were swarming. 6 months later our house is termite-free!
Leo Graham
Leo Graham
08:04 13 Jul 21
They were impressive. We called for an emergency inspection for termites at 10:00AM and they were able to have someone at our house around 11:30. My wife couldn't even believe that the service crew was that fast to respond. Will probably work with them again in the future.
Maisie King
Maisie King
07:04 12 Jul 21
When we moved to this house we had a ton of pest issues that we dealt with. Pinnacle Pest was helpful to address our carpenter bee issue in our outdoor deck, ant issues, as well as our termite issues. Would definitely recommend using their services.
Samantha Walker
Samantha Walker
07:29 27 Jun 21
Had my backyard serviced because of a wasp infestation. While they are a bit pricey, they do offer a 60 day warranty. If needed, they’ll come back for no additional charge and spray again within the timeframe. Hoping I won’t get to use the warranty and officially be wasp-free.
Jose Wallace
Jose Wallace
06:44 26 Jun 21
The Pinnacle Pest team is seriously the best in the area! 5 out of 5 service.
Miguel York
Miguel York
06:02 25 Jun 21
We had a big problem when we found a bunch of carpenter ant nests around the house, so we called over Pinnacle. Long story short, we're carpenter ant-free now. Great job guys!
Joel Howard
Joel Howard
06:55 24 Jun 21
I needed the “big guns" when a rat entered the living area of my house and by “big guns” I meant Pinnacle Pest. They did their rat-proofing with a wire mesh that is drilled in the wood frame of the house. Never again will a rat be in my sight thanks to Pinnacle.
Darren Rogers
Darren Rogers
06:26 23 Jun 21
Kind of disappointed on their slow response for my scheduled fumigation service. They eventually came over to my house 2 hours later. Hoping for a better service next month.
Angel Thomas
Angel Thomas
11:22 22 Jun 21
No complaints with Pinnacle and their service. I've recommended them to my mom's house as well and they got rid of her bedbug problem and my infestation in no time at all.
Kelly Johnson
Kelly Johnson
06:03 21 Jun 21
Signed up for Pinnacle’s bi-monthly exterior treatment. So far no annoying pest activities outside. Hopefully these treatments would be as effective as they say.
Robie Petersion
Robie Petersion
10:26 20 Jun 21
What impressed me the most is that they restored the part of the wall and floor they had removed and as a precaution set for rat traps. I've checked them every day and there has been no activity, so I am pretty confident that they were able to seal this breach and that my rat infestation is resolved. Thanks Pinnacle!
Rosie Simpson
Rosie Simpson
10:38 19 Jun 21
Two weeks after they removed the spider webs from my backyard, new ones started to form again. Since they gave a 60 day warranty, we called them up and they came out a couple days later and removed the nest. It’s been a week and still no signs of new spider webs.
Helmuth Müller
Helmuth Müller
06:40 18 Jun 21
I was skeptical as I’ve never needed pest control services in the past, so I was unsure of what to expect. Most importantly I wanted to make sure I was investing my money correctly. I’m glad to say I invested in a good service with Pinnacle.
V. Gauto
V. Gauto
15:30 16 Jun 21
Kudos to the team! Really amazed how they were able to source out the termite nest. Thank you so much!
Suzanne Wendorf
Suzanne Wendorf
19:44 15 Jun 21
These guys came in and and were on top of the situation at hand, really great at explaining the process to combat these pest.
Emma Keller
Emma Keller
09:59 27 May 21
David was very professional. The whole team went above and beyond to exterminate every single rat around my property👍👍👍
Lucia Lawrencee
Lucia Lawrencee
17:50 18 May 21
Dealing with termites has been an absolute pain!!! I'm just glad Pinnacle swooped in to the rescue. Amazing job and the guys are really professional and knowledgeable.
Peter Johnson
Peter Johnson
13:45 11 May 21
The termites were eating the house ALIVE. We'd tried other pest control teams work on us but no one was as successful at eliminating the problem as Pinnacle. We owe them our entire home!
David Bell
David Bell
10:31 07 May 21
I was a little disappointed because I saw another cockroach the day after their team worked on my house. But I told them about it and they came over ASAP, no extra charge involved. Awesome service :)
Yvette Caron
Yvette Caron
07:39 04 May 21
Best service !!!No more mice in my house. Pinnacle Pest Control guys are the best👍
Luis Tate
Luis Tate
07:22 04 May 21
So easy to work with. All I had to do was tell them my suspicions and they were over pronto. A few hours later they told me that there is rodent in our house and made my house was rodent free!
Jakob Kuhlman
Jakob Kuhlman
21:22 19 Apr 21
When it comes to customer service, Pinnacle pest control treats their customers better than any company that I have worked for previously. The manager David is one of the most knowledgeable people that I've ever worked for. I would certainly recommend pinnacle pest control to any of my family or friends.
charlene woodward
charlene woodward
01:53 18 Apr 21
This company went above and beyond to help us close a very difficult escrow. They pitched in with extra work to help us. Ken the supervisor was calling every day to help. As a result I am changing all our pest control to them. Thanks so much guys. LC, Attorney retired
Rachelle Fleming
Rachelle Fleming
17:40 18 Mar 21
Pinnacle Pest Control squeezed my clients inspection in last minute. Ken Crowninshield was our inspector & he went above & beyond! He was by far the most professional Pest Inspector I have worked with in my 10 years of real estate. I highly recommend Pinnacle, especially Ken Crowninshield!
Rosland Nom
Rosland Nom
20:30 13 Mar 21
Well trained, professional.
M S
M S
21:52 05 Mar 21
I live in Elverta, CA which is a mecca for large brown Wolf Spiders. When we moved into our home I called Pinnacle Pest Control and they sent Andre to our home to take care of the issue. He is and has always been a very personable, excellent workman and I will recommend this company to anyone who asks. They are always ontime and the spray product they use is dynamite for getting rid of bugs and other creepy things. Thanks Pinnacle!!
Anthony Valdez
Anthony Valdez
01:46 13 Feb 21
I was pleased with the results I received from Pinnacle Pest Control they were on time, communicative, and quite thorough in the work they did,Thank you
Lodi Dave
Lodi Dave
17:01 29 Oct 20
I had some dry rot on the outside door jam. The repair was done on time and very professional. I would recommend them and will use them in the future if needed
Cealleigh Moore
Cealleigh Moore
23:57 15 Sep 20
The Pinnacle team was incredible!
Matthew Jeziorski
Matthew Jeziorski
05:28 15 Aug 20
I got the bimonthly plan. It was very affordable and so far I am satisfied...
Reiny OdumZane
Reiny OdumZane
19:35 15 May 20
Absolutely amazing! From start to finish, best experience and great prices. I hadn’t received a call back from Clark or another local pest control but after less than 90 minutes submitting an inquiry online I got a call from a kind gal to setup the estimate and evaluation. Jamie came by and was such a gentleman with my pug and reviewed all our options. When I got something confusing I gently inquired and he kindly replied and fixed it. Price is great for services performed and guarantees given. Wonderful experience with Brian, a veteran of the industry! Great overall. Thank you!
Tye Files
Tye Files
17:48 02 Mar 20
After the initial repair we were not happy with the work or some of the customer service aspects. We raised these concerns and the owner called me promptly to apologize and make things right. Wow they really knocked it out of the park. They went above and beyond, fixing siding which wasn't even dry rotted just weathered, changing out support posts, and offering us monetary compensation. Everyone messes up occasionally, but after their response to our concerns I feel extremely comfortable recommending them.
Steve Kloek
Steve Kloek
00:17 21 Nov 19
Pinnacle got me scheduled very quiiand performed a thorough inspection at a great price. Thanks!
Jay Justo
Jay Justo
01:32 26 Oct 19
Good service
Debbie Murphy
Debbie Murphy
22:30 09 Oct 19
Ricardo was professional and thorough. I highly recommend this company. Ask for Ricardo. He is awesome! Thank you for your help.
Josephine Sanchez
Josephine Sanchez
00:58 27 Sep 19
David T. .....amazing customer service was very satisfied!!!!!!!! I recommend to all!!!!
christina singh
christina singh
23:42 26 Sep 19
Pleasant friendly service would recommend to everyone especially David.T
Madmario G
Madmario G
19:04 26 Sep 19
I am quite pleased with the service provided. The technician David T checked in beforehand to see if I had any questions or concerns, and then proceeded to take care of my pest control needs. He was very well-mannered, polite. If I could give more stars I would give ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you David
Ann Dobek
Ann Dobek
05:28 21 Sep 19
Wonderful staff and very professional. Andre was friendly and informative. We have used them twice and if we have the need will use them again.
shalveena singh
shalveena singh
19:56 17 Sep 19
David T. Was great.
Tarek
Tarek
06:09 13 Sep 19
I have used them many times and I also liked their inspectors. Always been professional and cordial dealing with buyers or sellers asking them lots of questions and getting into details. I have had other inspectors from other companies that were very disrespectful and haughty.
Marcus Jackson
Marcus Jackson
23:14 11 Sep 19
Great service and communication. Recommend them 100%.Jason did a fantastic job!M
jaimie dockins
jaimie dockins
23:41 10 Sep 19
Left clark for you guys best choice ever thank you pinnacle pest 😊 Our tech Andre is the best we are so greatfull for his positive attitude he is always on time and does a thorough job. Thankyou Andre
Kelly Mcmillian
Kelly Mcmillian
22:52 05 Sep 19
This is an awesome company please take time to read my story.Recently we purchased a home that had. It been well maintained there had been significant rodent activity in the attic. Who looks there? Anyway I found this company online and called looking for help. Within a few days Josh arrived provided a quote and arranged for service within a week. The service included removing and replacing the soiled insulation, trapping and baiting in case there was still activity and cleaning and deodorizing the attic.Prior to the work starting it was a long holiday weekend and don’t you know something was caught in a trap. I took a chance and emailed Josh not expecting a response until the next business day but Josh responded and came the next morning taking away the rodent.Then the work began the two young men who arrived, Eric and Carlos were very personable, professional and efficient not to mention they are a great team. They worked hard for two days in the hot attic and still had smiles on their faces at the end of the day.This company is awesome, they are knowledgeable, professional and have outstanding work ethics something that’s a little difficult to find these days. They are worth their weight in gold.Josh, Eric and Carlos I can’t thank you enough for all of your hard work you are appreciated!If you are looking for professional, ethical and personable company I highly recommend Pinnacle Pest they are the best.Kelly M
Benjamin Ilfeld
Benjamin Ilfeld
01:01 05 Sep 19
I've been working with Pinnacle across several midtown properties--one that's a total pain right by an alley and railroad tracks. Pinnacle knocks out issues and they don't come back.
Kandis Glaziner
Kandis Glaziner
00:59 29 Aug 19
Everyone I spoke to on the phone was kind and very helpful, able to get my placed sprayed in less than 24 hours. David T was respectful, professional, and explained things well
Dulce Castillo
Dulce Castillo
15:11 23 Aug 19
Jacob came to our home to spray for spiders. He was punctual, respectful and kind. We also had to have him come out for wasps a month later and he was again, punctual, helpful and very respectful and kind!
Sam McGee
Sam McGee
00:23 23 Aug 19
Sarah was a great help! I called in to get some information & she was friendly & answered all my questions!
T U J H
T U J H
05:51 22 Aug 19
100% Choose Pinnacle!!Ok Google Users Pinnacle Truly saved the Day!! We were hit sooo Hard this season with a flea population it has been overwhelming to say the least!I am Soo Greatful for the phenomenal teamwork @ Pinnacle. From the beginning it has been absolutely welcoming and professional everything every homeowner wants!!We want to say thank you to Sioux she was the Angel on the phone so comforting and down to earthA SuperSpecial Thankyou from my whole family to Jason he was AWESOME!! He was vigilant and proficient He was eager to Start and Made me feel so comfortable in a very uncomfortable situation he went into full attack mode to make my home safe again!!ThankYou PinnacleSkip the rest choose the Best!100% Choose Pinnacle ask for Jason to be Your Technician you will not be disappointed!!
Jenny B
Jenny B
18:54 17 Aug 19
I called with some questions about pest services. I spoke with Sarah, who was very polite and professional. Thank you for having wonderful employees.
Deereboy Wyatt
Deereboy Wyatt
17:42 16 Aug 19
Called for some information about the services Pinnacle offers and spoke with Sarah. She was extremely knowledgeable and very friendly. It was refreshing to speak to someone who takes pride in their employer.
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